About

About HANNON Coach

“Bringing People Together”

At HANNON Coach, we pride ourselves on value for money, reliability and the professional service given to each and every one of our clients.

From our bases in Aghalee and Dublin, our coach services operate across Ireland and the UK, bringing people together with a dedication and quality of service that is second to none.

HANNON Coach is part of the HANNON Group. Our experience in the commercial transport industry and our partnerships with key industry bodies, ferry operators and organisations allow us to provide a level of professionalism and reliability that few other coach operators in Ireland can match.

Our approach is completely service driven. Whatever your requirements we have the people, infrastructure and coaches to ensure that our customers receive a service that delights every time.

Safety features across the fleet include:

  • Electronic stability systems
  • Front impact protection systems
  • Cornering lights
  • Engine compartment fire suppression systems
  • Forward collision warning & emergency brake
  • Lane control support
  • Adaptive cruise control
  • Dynamic steering

HANNON Coach Customer Service Standards

here to help the whole way…

At Hannon Coach, we pride ourselves on value for money, reliability and the professional service given to every one of our clients.

From our bases in Aghalee and Dublin, our coach services operate across Ireland and the UK, bringing people together with a dedication and quality of service that is second to none.

Hannon Coach is part of the Hannon Transport Group. Our experience in the commercial transport industry and our partnerships with key industry bodies, ferry operators and organisations allow us to provide a level of professionalism and reliability that few other coach operators in Ireland can match.

We have experience in dealing with some of the largest tour operators in the UK & Ireland market. Our  service is both professional and friendly.  Our approach is to take an active interest in really getting to understand your needs and what will make your tour an exceptional experience.  We understand how important it is that you can be confident that you will receive a consistently high quality of service at each stage of your travel experience.  We treat each of our customers as our guests.

Our approach is completely service-driven. Whatever your requirements we have the people, infrastructure and coaches to ensure that you receive a service that delights every time.  Each customer is provided with a dedicated point of contact within Hannon Coach to take bookings, send email confirmations of bookings, arrange for the supply of coaches and deal with any other related enquiries.

The modernity and scale of our fleet offers a terrific combination of quality, scale and flexibility crucial to servicing the wide range of services that customers require.  Our coach provision service is of the highest, consistent quality.

Hannon Coach will, of course, ensure that the licensing, traffic and other requirements and regulations of all the countries featured in the tour itineraries shall be complied with.  Strict attention will always be paid towards the observance of all relevant EU regulations.

With Hannon, you just need to relax and enjoy your tour.

Our Promise

Driving Standards & Safety Standards are the highest priority here at HANNON Coach. We invest heavily in our fleet and personnel to deliver the best experience when bringing people together.

Our team of professional, friendly drivers have many years of tours experience. Our drivers pride themselves on their attention to detail, personal appearance and willingness to go the extra mile to make sure that each guest enjoys a positive experience.  Our drivers will always be in full uniform, will be experienced in the geographical area to which they are assigned, be fluent in English and have familiarised themselves with a full working knowledge of the itinerary routes, areas and specifics of the tour before its start.

Throughout the tour, our drivers will assist passengers boarding and alighting from the vehicle, keep a vigilant watch on clients’ baggage and ensure that it is correctly reloaded at all departure points.

In addition to the statutory PCV driving licence, our drivers undergo regular refresher training in customer care and safety, responsible driving and changes in legislation.  We have a detailed, written Driver Handbook which is regularly updated and subject to strict version control.  All our drivers have been trained, read, understood and accepted the terms and conditions set out in the Drivers Manual.

We believe in investing in our staff and their development through training. The continual improvement of our service is dependent upon regular training and development of the skills of our workforce. We also encourage our staff to achieve career progression through NVQs.

Safety comes first at Hannon Coach, it’s our priority core value. Our modern fleet is purchased with safety at the forefront.

Our coach fleet is subject to a rigorous preventative maintenance programme to ensure maximum reliability and safety. All our coaches are fitted with full three-point lap and shoulder seatbelts. We can also provide seat-belt extension sets for larger guests.

Our coaches will always carry comprehensive first-aid kits and safety equipment. The health and safety equipment is checked when the vehicle is dispatched and again one hour prior to the scheduled arrival of the tour group.

Additionally, we provide hand antiviral sanitiser gel dispensers at each door and our drivers will use disinfectant spray for hand rails / tables / toilets to limit potential for the spread of norovirus, common stomach bugs and sickness.

Our drivers will always complete a safety briefing with the tour leader before commencing any driven work on how to open the doors, and where the safety equipment is stored on the coach.

Travel with HANNON Coach

Direct Express Coach & Sail Service from Belfast / Glasgow

  • +44 (0)28 92 650700