Do I need to bring ID with me?

Posted by Eve McStravick
On March 16, 2022
0 Comments

There is no requirement to show identification when travelling UK – UK on our Express Coach Service. However, the ferry operator does advise to bring photographic ID.

Posted by Hannon Coach
On February 8, 2022
0 Comments

There is currently no requirement to have a COVID passport to travel within the Common Travel Area (which includes Northern Ireland & Scotland) Current advice is that if you’re travelling between Scotland and Northern Ireland (or to other regions of the Common Travel Area) and staying overnight, you should take a rapid Lateral Flow Test […]

Posted by Hannon Coach
On July 20, 2020
0 Comments

Yes. Due to the current Coronavirus restrictions we have introduced a range of measures to keep our customers and staff safe. All passengers are required to wear a face mask for the duration of the journey unless exempt. Check out our Keeping You Safe page which provides more information on the steps we are taking. […]

Posted by Hannon Coach
On July 20, 2020
0 Comments

Sorry, no we are not able to pre-book access to the Stena Lounge for our passengers. Stena advise passengers wishing to avail of the lounge to contact customer services upon boarding the ferry. Stena’s Customer Service Team will be happy to organise access to the lounge subject to availability.

Posted by Hannon Coach
On March 20, 2020
0 Comments

To request a refund you can either do so by emailing a refund request to info@hannoncoach.com or phone our office on 028 92 650700. Our office hours are Monday to Friday (9am – 5pm) excluding Bank Holidays.

Posted by Eve McStravick
On December 12, 2019
0 Comments

Our flat fare structure is fully-flexible to suit whatever your travel needs are. Our fare is for the same each way no matter when you want to travel. You can use it to go one way, back on the same day, a weekend break or even to come back a month or even 2-3 months […]

Posted by Hannon Coach
On August 21, 2019
0 Comments

We operate a free-seating policy on the service. We do however provide a complimentary reservation service for passengers with mobility or health requirements. Passengers wishing to avail of the complimentary reservation service should phone our friendly team on +44(0)28 92 650 700 Mon – Fri 9am – 5pm GMT

Posted by Hannon Coach
On July 30, 2019
0 Comments

Yes, you can either print your tickets or just display your PDF Ticket to the driver on your mobile device.

Posted by Hannon Coach
On March 7, 2018
0 Comments

We have a simple flat fare of £39 each way between Belfast & Glasgow. £40 between Lisburn & Glasgow and £41 between Lurgan & Glasgow. This includes the price of the ferry, all additional environmental charges and a very generous baggage allowance (2 x 23Kg suitcases per fare paying passenger). There are no hidden costs, […]

Posted by Hannon Coach
On March 7, 2018
0 Comments

Yes, your flat fare covers everything, including the cost of your ferry.

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Do I need to bring ID with me?

Do I need to have a COVID Passport to Travel?

Do I have to wear a face mask for the journey?

Can I book access to the Stena Lounge through Hannon Coach?

How do I request a refund?

Can you buy an open return ticket?

Do you offer reserved seating?

Can you show your ticket on your phone?

How much does it cost?

Does the price include the cost of the ferry?