The following cancellation policies apply:
a) 20 days prior to departure 100% refund.
b) 7 days prior to departure 50% refund. Any booking or payment made with less than 20 days remaining before the trip are subject to the same regulations.
c) Less than 7 days prior to departure no refund. Any booking or payment made with less than 7 days remaining before the trip are subject to the same regulations.
Refund Policy
Below is a summary of our refund policy. Full terms and conditions are presented when ordering.
Refunds
How do I request a refund?
To request a refund you can either do so by emailing a refund request to info@hannoncoach.com or phone our office on 028 92 650700.
Our office hours are Monday to Friday (9am – 5pm) excluding Bank Holidays.
Great Value
- Simple flat fares. There are no hidden costs, no optional ‘extras’, nasty add-ons or price hikes at peak times
- Your fare includes everything, including the cost of the ferry
- Bags go free
- Refunds available
Telephone bookings
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- Prefer to book by phone? No problem, our offices are open Mon-Fri 9am – 5pm
+44 (0)28 92650700
Bags go free
- There are no charges for bags. You can take up to 2 medium-sized suitcases with you at no extra cost.
Sports equipment
- It is also possible to bring bikes and oversized sports equipment with you. (subject to space) We do, however, require pre-notification if you intend to bring a bicycle or other over-sized sports equipment. Phone +44 (0)28 92650700
- Smaller items of sports equipment such as golf clubs, bowling woods, etc can be brought as part of your baggage allocation.
Comfort & convenience
- Direct through-coach
- Reclining seats
- Free on-board WiFi
- On-board freshwater washroom and toilet facilities
- Full climate control system and air-conditioning on board
- Convenient overhead luggage storage
- Individual reading lights and tables for each passenger
Group bookings welcome
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- For groups of 10+ it is easiest to book by phone.
+44 (0)28 92650700
Frequently asked questions
- Visit our FAQs page for answers to more commonly asked questions
- Give us a call to find out more. Phone +44 (0)28 92650700
SAFETY
- Comfortable and extendable 3-point seat belts
- Continental door ensuring maximum comfort and safety
- Driven by first aid qualified AccessNI checked professional drivers
- Double glazed windows and safety glass windscreens
- CCTV
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How to request a refund